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What are the execution of the guarantee?
The products sold are covered by the manufacturer's warranty and, for end consumers only, by the legal guarantee of 24 months from the date of the purchase document (12 months for holders of VAT tax) for conformity defects, pursuant to art. 128 ss. d.lgs. n. 206/2005.
The manufacturer's warranty is supplied according to the methods illustrated by the manufacturer himself.
In case of need, only after contacting our technical assistance service and checking the type of problem with our technician, we will be able to give you information on how to proceed with the intervention.
Often some problems can be solved with simple telephone support.
The warranty applies to the product that has a lack of conformity, provided that the product has been used correctly and in compliance with its intended use and as provided in the attached technical documentation.